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Understanding and Strengthening the Ecosystem

of Housing and Homelessness Services:

A Comprehensive Learning Cohort for Program Leaders

Program Leaders—including program managers and analysts

responsible for designing and/or administering housing

programs—play a critical role in meeting the needs of those

experiencing homelessness. The Change Well Project is excited

to launch a comprehensive blended learning opportunity

designed to provide Program Analysts and Managers with

in-depth support and training tailored specifically to their work.  
This blended learning experience includes a series of courses

to deepen our understanding of the homeless response systems

the larger system dynamics, and the latest innovations

as well as review core concepts and effective practices

of each CDSS-funded program. 

NOTE:  This curriculum is designed for CDSS-funded

program managers and analysts that are responsible

for designing and/or administering HDAP, BFH,

CalWORKs HSP, PRK, and Home Safe programs. 

Convenient Self-Paced, Online Format

This is a self-paced learning program via the

Change Well Projects Digital Learning Platform—coupled

with virtual office hours sessions following each core

learning module to ask questions, share promising

practices, access tools and resources, and more.  

Change Well Project Digital Learning Platform


Registration for the first Program Leaders cohort is now closed!

The process begins with an initial onboarding session to get started:

note that you will have the opportunity to select one of two

onboarding sessions offered on either August 18 or 19.


Space is limited to 100 participants—please register as early as possible!

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Overview of Program Leaders Cohort:

Six Foundational Learning Modules

The Program Leaders Cohort will focus on deepening knowledge in six key areas essential to understanding

and strengthening homeless response systems. 


Primer on Homelessness

Understand the scope and causes of homelessness—including how the rental market and availability of affordable housing impacts homelessness, and how discriminatory housing policies laid the foundation for race-based inequities in access to housing.


Housing Activities
and Services

Understand the core services and activities within an effective housing program—including case management, housing navigation, and direct financial assistance—and how Housing First principles inform on-the-ground 

programs in leveraging core services

and housing supports.  


Introduction to
Effective Practices

Understand the guiding principles of housing programs—including Housing First, Harm Reduction, and Trauma-Informed Practices—and how they translate into specific participant-

centered practices in housing case management and program design.


Homelessness System Coordination

Learn how federal, state, and local government systems interact to serve populations with different housing needs—and how Continuums of Care and Coordinated Entry Systems play a central role in local homelessness response. 


System Components & Program Interventions

Learn how housing assessments have evolved over time in the provision of housing service; how to leverage homelessness prevention strategies

to create a high-impact program;

and how rapid rehousing

programs serve individuals

experiencing homelessness.


CDSS Programs

Learn the essential elements of each CDSS Housing & Homelessness Department program—including Bringing Families Home, CalWORKs Housing Support Program, Home Safe, and Housing & Disability Advocacy Program—and how they interact to address the homelessness crisis across California. 

Change Well Project Digital Learning Platform

Program Leaders Course Directory

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For questions about the Change Well Program

Digital Learning Platform and the Program Leaders cohort,

please email

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